Firefighter & EMS Apparel
Jackets & Outerwear
511 Tactical Apparel
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Since our garments are unconditionally guaranteed, any unworn stock items can be returned for exchange or credit within 30 days with no restocking fee. Customized (decorated) items however are not returnable. Simply call our Customer Service line (1-800-940-3082) or e-mail email@example.com.
Shipping & Handling
We charge a flat rate for ground shipping based on the total value of your order. If you choose to expedite your order by UPS Air Service, regular UPS published air prices apply. See the flat rate chart for ground service below:
Regular UPS shipping rates apply for all air shipments.
Frequently Asked Questions
If you have any questions regarding: Returns, Pricing, Shipping, Bulk Discounts or Sizing, please visit our FAQ page.
About Our Security
We use state-of-the-art encryption software with every order to guarantee that your credit card information travels over the Internet with no chance of interception. Called Secure Sockets Layer (SSL) technology, this software scrambles your information so it's virtually impossible for anyone but us to read. Once your information reaches us, our own security system keeps your data stored safely.
Your Privacy Explained
We respect your privacy. We will never sell or give any identifiable information about you to any third party. If you email comments to us, we may use your comments for editorial purposes or in promotional advertising and/or marketing materials.